Nandini Mobile App Privacy Policy

Nandini Hardware Mobile Application Privacy Policy

Effective Date: 28/05/2026

This Application is operated for authorized dealers, distributors, partners, and registered users participating in the rewards and redemption program. By accessing or using the Application, you agree to comply with and be bound by this Privacy Policy and Terms of Use.

Information We Collect

To provide reward, redemption, wallet, and payout services, we collect limited information required for account verification and transaction processing.

Mobile number for OTP authentication

User profile information submitted during registration

QR code scan data and reward activity

Wallet balance and redemption history

Beneficiary bank account or payout details

Device information for app functionality and security

Notification token for push notifications

How We Use Information

User authentication and account verification

Reward point calculation and wallet management

Processing redemption and payout requests

Fraud prevention and security monitoring

Customer support and issue resolution

Sending transactional alerts and notifications

Improving app stability, performance, and user experience

We do not sell personal information to third parties.

QR Code & Reward System

The Application allows users to scan QR codes or reward codes to claim eligible reward points. Misuse of the reward system is strictly prohibited.

Prohibited actions

Duplicate scanning

Fake code submissions

Unauthorized claims

Reward manipulation

Consequences

Reward cancellation

Wallet adjustment

Account suspension

Permanent termination

Reward Wallet & Redemption

Reward points do not represent real currency unless approved for redemption

Points may expire, be adjusted, or revoked under company policies

All rewards are subject to audit and verification procedures

Users may redeem eligible rewards through approved payout processes

Beneficiary & Bank Details

Users may provide beneficiary bank account details for payout processing. Users are solely responsible for ensuring submitted bank information is accurate and valid. We are not responsible for incorrect transfers due to wrong bank details, banking delays, or payment failures caused by third-party banking systems.

Third-Party Services

Certain services including OTP verification, payment processing, analytics, cloud hosting, or push notifications may be handled by authorized third-party service providers. These providers are permitted to access information only as necessary to perform services on our behalf.

Notifications

The Application may send push notifications, reward alerts, redemption updates, transaction confirmations, and service announcements. Users may manage notification permissions through device settings.

Data Security

We implement reasonable technical and administrative measures to protect user information from unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee absolute security. Users are responsible for maintaining OTP confidentiality, device security, and secure account access.

User Responsibilities

Users agree not to:

Share OTPs or account credentials

Attempt unauthorized system access

Use the Application for illegal activities

Manipulate rewards or redemption systems

Reverse engineer or disrupt Application services

Violation of these rules may result in immediate suspension or termination.

Suspension & Termination

We reserve the right to suspend, restrict, or permanently terminate accounts involved in fraudulent activity, reward misuse, policy violations, security threats, or suspicious redemption behavior.

Limitation of Liability

We shall not be liable for temporary service interruptions, QR scanning failures, banking or payout delays, incorrect beneficiary details submitted by users, loss caused by user negligence, or technical issues beyond our reasonable control.

Children’s Privacy

The Application is not intended for individuals under the age of 13. We do not knowingly collect information from children under 13 years of age.

Changes to This Policy

We may update or modify this Privacy Policy and Terms of Use at any time. Updated versions will be published within the Application with revised effective dates. Continued use of the Application after updates constitutes acceptance of the revised terms.

Contact Us

Get in touch
Nandini Hardware
nandinihardwarerjt@gmail.com

Acceptance of Terms: By registering, accessing, or using the Application, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms of Use.